Commercial Director
Nicola Eager
Nicola Eager joined Carraig Laundry as Commercial Director in August 2024, bringing extensive experience from her successful career in the hospitality and textile industries. Her journey began at The Berkeley Court Hotel, where she developed a deep appreciation for 5-star service standards and customer expectations.
With 14 years of expertise in customer care, Nicola started at Kings Laundry in 2010 and later advanced to Healthcare & Hospitality Commercial Manager at Elis Textiles. Throughout her career, she has consistently championed innovative solutions to support her clients including designing an app for stock-taking, reject reporting, and customer service ratings.
Renowned for her strategic planning, genuine care for her customers, and dedication to excellence, Nicola thrives on creating tailored solutions that remove the challenges of linen management, ensuring her clients feel supported and satisfied at every stage.