Business Development
Kamila Pijanowska
With over 17 years of experience in customer service, operations, and team leadership, I understand the challenges that hospitality businesses face every day — from maintaining exceptional service standards to managing busy teams and delivering a consistent customer experience.
My career began with Tesco Rathmines, where I progressed into a Team Leader role, overseeing staff, managing daily operations, resolving customer issues, and ensuring smooth service delivery in a fast-paced environment. These experiences gave me a strong appreciation for the importance of reliability, efficiency, and customer satisfaction — values that are equally critical in the restaurant industry.
After completing a QQI Level 5 Certificate in Business Studies & Digital Marketing with Distinction, and being honoured as Student of the Year 2025, I expanded my expertise in business administration, communications, marketing, and business operations. I further developed my skills through administrative roles in both the private and education sectors, gaining valuable experience in client management, scheduling, and operational support.
Today, as a Business Development Executive with Carraig Laundry & Linen, I work closely with restaurant owners, cafés, gastropubs, hotels, and hospitality businesses to help them improve their linen service, reduce operational headaches, and ensure they always have the high-quality linen they need to create a great customer experience.
I believe strong relationships, dependable service, and understanding each client's unique requirements are the foundations of long-term success. My goal is simple: to make linen management one less thing restaurant owners need to worry about, allowing them to focus on what they do best — delivering outstanding food and hospitality.